FAQs & Troubleshooting
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139 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 4I cannot print large characters on the heat shrink tube HSe 3:1.
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 7The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9What Android™ mobile application can I use?
- 10When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11Can I use the app with my iPad? (iPrint&Label)
- 12I cannot print using a HSe cassette.
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14Where can I find my Brother printer's serial number?
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17Can I change the barcode settings like barocde size? (iPrint&Label)
- 18Poor print quality when printing on narrow labels. (iPrint&Label)
- 19I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22Can my printer use TZ/TZe tapes?
- 23How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 26How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 27What iOS mobile application can I use?
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 30(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 31How do I set cut options and what features are they?
- 32I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 33How do I print multiple lines and how many lines can I print?
- 34My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 35The tape does not cut well.
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40The top and base layers of the laminated tape are misaligned.
- 41How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 43The printed label contains blank horizontal lines.
- 44The display remains blank after the power is turned on.
- 45Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 46How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 47How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 48The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 49What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 50How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)