FAQs & Troubleshooting
![]() |
Popular |
154 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3Where can I download the latest P-touch Editor for Mac?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How to open the Devices and Printers window
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 8How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9How do I uninstall the printer driver?
- 10How to delete the registry information and files related to the printer driver
- 11The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 12Where can I find my Brother printer's serial number?
- 13Printing is not possible. (P-touch Editor5.3 for Mac)
- 14Printing is not possible. (USB connection)
- 15I have an occasional printing problem.
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 18Can I print from any software other than P-touch Editor? (for Windows)
- 19(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 20Installing the LPR driver and CUPS wrapper driver (Linux®)
- 21When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 29How to identify your Operating System (OS) for Windows or Mac
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 32When I try to use the database function, an application error occurs.
- 33(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34I cannot find the template files. (P-touch Editor 3.x for Mac)
- 35Suddenly my print server stopped printing.
- 36A different IP address is assigned every time the product is booted.
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 39P-touch Editor crashes when I open it on my Mac.
- 40I cannot print from RedHat or CentOS. (Linux®)
- 41Some of the print options in OpenOffice do not work. (Linux®)
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43The tape got jammed or stuck in the printer.
- 44I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 45The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 46(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 49How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50The driver downloaded from the website cannot be installed.