FAQs & Troubleshooting
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125 Results
- 1I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 3Printing is not possible. (USB connection)
- 4How to delete the registry information and files related to the printer driver
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 8The driver downloaded from the website cannot be installed.
- 9"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12Can my printer use TZ/TZe tapes?
- 13How to open the Devices and Printers window
- 14How do I change the style to italics?
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17What type of fonts can I use?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19P-touch Editor crashes when I open it on my Mac.
- 20(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21How to use the Sequential Numbering function
- 22When I press the print key, the power turns off.
- 23I can no longer print from my computer, even though I was able to print previously.
- 24How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 26How to use the Numbering function (P-touch Editor 5.x for Windows)
- 27I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 28Where can I find my Brother printer's serial number?
- 29I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 36How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 37How do I use a template? (P-touch Editor 5.1 for Mac)
- 38How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 39I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 40Error messages do not appear when using the USB connection of my printer.
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44The tape got jammed or stuck in the printer.
- 45Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47The fabric tape became detached after washing.
- 48Can I directly operate my printer from a self-developed application software and print a label?
- 49Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 50I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)