FAQs & Troubleshooting
![]() |
Latest |
239 Results
- 20125/04/2013High Temperature
- 20225/04/2013Print using only the black ink cartridge when the Color cartridges have run out.
- 20325/04/2013Is there any way to reduce Ink consumption?
- 20425/04/2013Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 20525/04/2013Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 20625/04/2013Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 20717/04/2013Improve poor print quality.
- 20816/04/2013After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 20916/04/2013Cover is Open
- 21005/04/2013Wrong Paper Size
- 21101/04/2013Make a two-sided copy. (Duplex)
- 21228/03/2013What is the recommended paper?
- 21326/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 21415/01/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 21511/01/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 21619/11/2012I cannot make borderless prints.
- 21725/09/2012Wrong Ink Color
- 21811/05/2012Scan a document from a Windows Vista application
- 21911/05/2012Where can I find my Brother machine's serial number?
- 22026/04/2012No Ink Cartridge
- 22126/04/2012One or more of my colors are not printing (blank).
- 22226/04/2012Where is the USB port on the machine?
- 22315/11/2011Can I adjust the Sleep Mode setting?
- 22408/11/2011Scan a document from the Windows Vista Photo Gallery
- 22507/11/2011I'm using Windows XP. I cannot scan with the USB cable.
- 22631/10/2011I'm using Macintosh. What is the PreScan option used for?
- 22713/07/2011Out of Memory
- 22815/11/2010Create or view a XML Paper Specification document
- 22923/09/2010Print the Network Configuration List
- 23019/08/2010Where can I find the ink cartridges for my new Brother machine?
- 23122/07/2010Where do I find manuals for my Brother machine?
- 23203/06/2010How do I know which side up my photo paper should be in the tray?
- 23309/02/2010My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 23415/09/2009Can I print directly onto DVDs or CDs?
- 23501/09/2009When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 23620/04/2009The ink cartridges run out very quickly. Is there any reason for that?
- 23725/11/2008When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 23809/10/2008Why is it necessary for my machine to go through regular cleaning cycles?
- 23922/06/2006Is there a Brother machine which is compatible with Mac Airport stations?