FAQs & Troubleshooting
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189 Results
- 15124/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 15224/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 15324/03/2016Scan a document in Mac OS X 10.7.
- 15424/03/2016Drum End Soon
- 15524/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 15623/03/2016Reset the network settings to the factory default
- 15723/03/2016What is the BRAdmin Professional software used for?
- 15823/03/2016Print the Network Configuration Report
- 15927/07/2015I'm having an issue with the print quality.
- 16018/06/2015The keys on the control panel do not respond or triple beep when I press them.
- 16122/04/2015(Video) Unpack your Brother machine
- 16216/02/2015(Video) Set up your Brother machine
- 16327/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 16425/09/2014Load paper in the paper tray
- 16525/09/2014Unpack your Brother machine
- 16618/08/2014Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 16708/08/2014What is the recommended paper?
- 16804/08/2014I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 16925/07/2014Replace Drum
- 17009/06/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 17120/02/2014Check the firmware version.
- 17221/11/2013Fuser Error or Self-Diagnostic
- 17327/09/2013I can see some steam or moisture from the vents when printing.
- 17418/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17518/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17625/04/2013Out of Memory
- 17708/04/2013I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 17808/04/2013No Drum
- 17908/04/2013No Toner
- 18008/04/2013Check the remaining life of my Brother machine's drum.
- 18108/04/2013Clean the Drum Unit.
- 18208/04/2013Drum !
- 18308/04/2013Clean the scanner to improve the copy or fax quality.
- 18408/04/2013Clean the corona wire of the drum unit.
- 18508/04/2013Black lines down the page
- 18605/04/2013Toner Low
- 18705/04/2013Replace Toner
- 18811/05/2012Where can I find my Brother machine's serial number?
- 18915/11/2011What is Toner Continue Mode?