FAQs & Troubleshooting
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273 Results
- 10113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 10211/05/2020Enable the Brother machine's network interface.
- 10306/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 10406/04/2020Delete a network scanner entry. (Linux)
- 10520/01/2020Ink Absorber Full / Ink Absorber Pad Full
- 10606/01/2020When I print images, the quality is not good (Linux)
- 10706/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 10803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 10903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 11027/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11130/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 11230/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 11330/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11429/10/2019Large characters are printed incorrectly. (Linux)
- 11529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 11623/10/2019To install the printer driver easily using a tool. (Linux)
- 11712/06/2019Uninstall printer drivers (Linux)
- 11803/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 11922/03/2019Protect your Brother machine against unauthorised access over the network
- 12007/03/2019What is Brother iPrint&Scan?
- 12129/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 12229/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 12329/01/2019Command List of brscan. (Linux)
- 12429/01/2019Uninstall the scanner driver. (Linux)
- 12529/01/2019Uninstall Scan-key-tool. (Linux)
- 12624/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12724/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12824/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 12924/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 13020/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 13114/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 13208/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 13308/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 13408/11/2018Scan a text document and convert it into a text file (For Windows)
- 13508/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13629/10/2018My Brother machine has no power.
- 13703/08/2018Connect your Brother machine to your mobile device via a wireless router or access point.
- 13802/08/2018Print the WLAN report
- 13923/07/2018Use the Network Connection Repair Tool (Windows)
- 14004/06/2018Cover is Open
- 14123/05/2018Cannot Detect
- 14223/05/2018Forward a fax to another fax machine when my machine has a mechanical problem.
- 14305/03/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 14406/11/2017Install Starter Ink
- 14508/09/2017What is AirPrint?
- 14608/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 14713/06/2017Select Receive mode.
- 14813/06/2017Use voice mail on the same line as my Brother machine.
- 14913/06/2017I am having a issue receiving faxes.
- 15013/06/2017The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.