FAQs & Troubleshooting
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290 Results
- 101Load paper in the paper tray
- 102Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 103Scan from the Brother iPrint&Scan application using Windows Phone.
- 104After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 105"Offline" appears on the Status Monitor.
- 106Delete print jobs from the print queue.
- 107Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 108I cannot find some option in the Printing preferences. (For Windows)
- 109Make a two-sided copy of an ID card.
- 110Download a file from the "Downloads" section and save it to Windows 8 computer.
- 111Open the Control Panel (For Windows)
- 112Install the built-in drivers (For Windows 8 and Windows 10)
- 113Wrong Ink Color
- 114Cannot Detect Ink Volume
- 115I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 116A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 117What is Brother iPrint&Scan?
- 118Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 119The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 120Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 121The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 122Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 123Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 124Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 125Print a web page from iPrint&Scan when using an Android™ mobile device.
- 126Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 127Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 128Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 129Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 130I still receive the error message "Paper Jam" after I removed the jammed paper.
- 131Open the "Scanners and Cameras" and Properties.
- 132When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 133Install Starter Ink
- 134The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 135The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 136What is AirPrint?
- 137Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 138How to identify your Operating System (OS).
- 139Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 140Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 141Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 142Out of Fax Memory
- 143A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 144The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 145Print the WLAN report
- 146Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 147Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 148Scan a document and e-mail it as an attachment. (For Windows)
- 149Scan a document and e-mail it as an attachment (For Macintosh)
- 150Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)