FAQs & Troubleshooting
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349 Results
- 101Printing result in Windows Photo Viewer is light.
- 102The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 103Enable the Brother machine's network interface.
- 104Use the Network Connection Repair Tool (Windows)
- 105Check the firmware version.
- 106Protect your Brother machine against unauthorised access over the network
- 107How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 108Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 109Scan from the Brother iPrint&Scan application using Windows Phone.
- 110When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 111"Offline" appears on the Status Monitor.
- 112Open the Status Monitor
- 113Delete print jobs from the print queue.
- 114Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 115I cannot find some option in the Printing preferences. (For Windows)
- 116Open the Control Panel (For Windows)
- 117Install the built-in drivers (For Windows 8 and Windows 10)
- 118I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 119The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 120The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 121A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 122Printing/ Scanning with a mobile device
- 123What is Brother iPrint&Scan?
- 124Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 125The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 126Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 127The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 128Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 129Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 130Print a web page from iPrint&Scan when using an Android™ mobile device.
- 131Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 132Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 133Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 134Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 135Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 136I still receive the error message "Paper Jam" after I removed the jammed paper.
- 137When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 138The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 139I cannot make borderless prints.
- 140Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 141I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 142The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 143What is AirPrint?
- 144Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 145How to identify your Operating System (OS).
- 146The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 147The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 148The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 149Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 150Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.