FAQs & Troubleshooting
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336 Results
- 101I cannot print using my Brother machine on a wireless network (Windows)
- 102ControlCenter3 displays a blank screen at startup (Windows)
- 103When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 104Install Presto!® PageManager® onto Windows 10.
- 105Install PaperPort™ 12SE / 14SE onto Windows 10.
- 106Install BookScan & Whiteboard Suite onto Windows 10.
- 107Install FaceFilter Studio onto Windows 10.
- 108Windows 10 Support Information
- 109I cannot save a file downloaded from the Brother support website (For Windows)
- 110The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 111Enable the Brother machine's network interface.
- 112Check the firmware version.
- 113Protect your Brother machine against unauthorised access over the network
- 114How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 115Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 116Scan from the Brother iPrint&Scan application using Windows Phone.
- 117"Offline" appears on the Status Monitor.
- 118Open the Status Monitor
- 119Delete print jobs from the print queue.
- 120Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 121I cannot find some option in the Printing preferences. (For Windows)
- 122Download a file from the "Downloads" section and save it to Windows 8 computer.
- 123Install the built-in drivers (For Windows 8 and Windows 10)
- 124The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 125A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 126What is Brother iPrint&Scan?
- 127Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 128The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 129Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 130I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 131The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 132Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 133Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 134Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 135Print a web page from iPrint&Scan when using an Android™ mobile device.
- 136Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 137Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 138Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 139Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 140Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 141Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 142I still receive the error message "Paper Jam" after I removed the jammed paper.
- 143Open the "Scanners and Cameras" and Properties.
- 144I cannot make borderless prints.
- 145Can I use AirPrint with my Brother machine?
- 146Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 147How to identify your Operating System (OS).
- 148The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 149Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 150Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.