FAQs & Troubleshooting
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Latest |
145 Results
- 10124/03/2016I cannot scan via USB. (Mac OS X)
- 10224/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 10324/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10424/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 10524/03/2016Drum End Soon
- 10627/07/2015I'm having an issue with the print quality.
- 10718/06/2015The keys on the control panel do not respond or triple beep when I press them.
- 10815/05/2015Set the date and time
- 10927/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 11020/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 11119/09/2014Why doesn't my Brother machine have a dial tone?
- 11218/08/2014Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 11312/08/2014Confirm that a FAX I sent was received correctly.
- 11408/08/2014What is the recommended paper?
- 11531/07/2014I am having a problem receiving faxes.
- 11631/07/2014I am experiencing problems sending a fax.
- 11725/07/2014Replace Drum
- 11826/06/2014Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 11916/05/2014"Offline" appears on the Status Monitor.
- 12020/02/2014Check the firmware version.
- 12121/11/2013Fuser Error or Self-Diagnostic
- 12227/09/2013I can see some steam or moisture from the vents when printing.
- 12307/08/2013"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
- 12425/04/2013Verify if the Brother machine has a dial tone
- 12525/04/2013Out of Memory
- 12608/04/2013I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 12708/04/2013No Drum
- 12808/04/2013No Toner
- 12908/04/2013Check the remaining life of my Brother machine's drum.
- 13008/04/2013No Paper
- 13108/04/2013Cover is Open
- 13208/04/2013Clean the Drum Unit.
- 13308/04/2013Drum !
- 13408/04/2013Document Jam
- 13508/04/2013Clean the scanner to improve the copy or fax quality.
- 13608/04/2013Clean the corona wire of the drum unit.
- 13708/04/2013Black lines down the page
- 13805/04/2013Wrong Paper Type
- 13905/04/2013Toner Low
- 14005/04/2013Replace Toner
- 14111/05/2012Where can I find my Brother machine's serial number?
- 14210/05/2012Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 14315/11/2011What is Toner Continue Mode?
- 14428/03/2011I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 14510/11/2010What is the "Station ID" and how do I set it?