FAQs & Troubleshooting
Popular |
183 Results
- 101Printing result in Windows Photo Viewer is light.
- 102The scanner cover support has come off. (With Video Instructions)
- 103A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 104I cannot view the HTML format manual (web manual).
- 105Check the firmware version.
- 106How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 107Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 108Delete print jobs from the print queue.
- 109Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 110I cannot find some option in the Printing preferences. (For Windows)
- 111Make a two-sided copy of an ID card.
- 112Open the Control Panel (For Windows)
- 113Install the built-in drivers (For Windows 8 and Windows 10)
- 114I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 115Open the "Scanners and Cameras" and Properties.
- 116I cannot make borderless prints.
- 117How to identify your Operating System (OS).
- 118I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 119A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 120The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 121Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 122Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 123Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 124Scan a document and e-mail it as an attachment. (For Windows)
- 125Scan a document and e-mail it as an attachment (For Macintosh)
- 126After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 127Locate files scanned with ControlCenter2 (For Macintosh)
- 128The edge of glossy paper is smudged.
- 129Change the printer driver settings (Windows/macOS)
- 130When I scan a document using ControlCenter, the scanned file size is too big.
- 131How do I know which side up my photo paper should be in the tray?
- 132My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 133Scan and save a document in PDF format for Windows (Scan to File)
- 134I cannot scan via USB. (Mac OS X)
- 135Scan multiple pages into one file instead of each scan being saved as a separate file.
- 136When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 137When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 138When I make a copy the image or text is cut off.
- 139When I print photos, the color quality is not good.
- 140Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 141When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 142The ink cartridges run out very quickly. Is there any reason for that?
- 143Create or view a XML Paper Specification document
- 144How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 145Scan a document from the Windows Vista Photo Gallery
- 146Is my Brother machine compatible with Windows Vista?
- 147Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 148When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 149When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 150My Brother machine feeds multiple sheets of paper at a time.