FAQs & Troubleshooting
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232 Results
- 51The edge of glossy paper is smudged.
- 52Change the printer driver settings (Windows/macOS)
- 53Scan and save a document in PDF format for Windows (Scan to File)
- 54Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 55Scan multiple pages into one file instead of each scan being saved as a separate file.
- 56Cover is Open
- 57Is my Brother machine compatible with Windows Vista?
- 58I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 59When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 60One or more of my colors are not printing (blank).
- 61Where is the USB port on the machine?
- 62The keys on the control panel do not respond or triple beep when I press them.
- 63Out of Memory
- 64I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 65When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 66What is the BRAdmin Professional software used for?
- 67Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 68I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 69I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 70I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 71Configure the Scan to Email Feature (Linux)
- 72Scan using XSane or GIMP (Linux)
- 73The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 74The downloaded driver's name is different from my machine's name. (Linux)
- 75The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 76Delete a network scanner entry. (Linux)
- 77Important points for specifying the scan area (Linux)
- 78How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81Uninstall printer drivers (Linux)
- 82I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 83Scan a document using Brother iPrint&Scan. (macOS only)
- 84I get a TS error when trying to print on a wireless network.
- 85The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 86Install BookScan & Whiteboard Suite onto Windows 10.
- 87Printing result in Windows Photo Viewer is light.
- 88Use the Network Connection Repair Tool (Windows)
- 89Make a two-sided copy of an ID card.
- 90Install the built-in drivers (For Windows 8 and Windows 10)
- 91Open the "Scanners and Cameras" and Properties.
- 92After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 93Discover the MAC address of the Brother network card
- 94I am sharing my Brother machine. I can print but cannot scan.
- 95I can print but cannot scan via network. (For Windows)
- 96My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 97My machine does regular cleaning cycles in the night. How can I correct this?
- 98When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 99When I make a copy the image or text is cut off.
- 100When I print a document with fast mode, the printing is shifted too high on the paper.