FAQs & Troubleshooting
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270 Results
- 51Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Can I use AirPrint with my Brother machine?
- 53Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 54Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 55The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 56I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 57Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 59I cannot print from my computer via USB.
- 60When I scan a document using ControlCenter, the scanned file size is too big.
- 61Scan multiple pages into one file instead of each scan being saved as a separate file.
- 62Wrong Paper Size
- 63Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 64I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 65When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 66Why is it necessary for my machine to go through regular cleaning cycles?
- 67I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 68Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 69Where is the USB port on the machine?
- 70Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 71I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 72When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 73What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 74Can I adjust the Sleep Mode setting?
- 75Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 78When I print images, the quality is not good (Linux)
- 79I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 80Configure scan settings without administrator privileges (Linux)
- 81Uninstall printer drivers (Linux)
- 82I get a TS error when trying to print on a wireless network.
- 83Install PaperPort™ 12SE / 14SE onto Windows 10.
- 84The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 85I can print but cannot scan via network. (For Windows)
- 86My machine does regular cleaning cycles in the night. How can I correct this?
- 87I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 88When I make a copy the image or text is cut off.
- 89The print speed is very slow when I use XML Paper Specification Printer Driver.
- 90Where can I find my Brother machine's serial number?
- 91Set the date and time
- 92When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 93What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 94I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 95I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 96I cannot install the driver when using the Driver Install Tool. (Linux)
- 97My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 98Configure and use the Scan Key Tool (Linux)
- 99What driver package format is supported by my Linux distribution?
- 100Cannot print after a Windows 10 update (June 2020)