FAQs & Troubleshooting
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288 Results
- 51White spots or hollow print
- 52Colored streaks or bands down the page
- 53Cannot print after a Windows 10 update (June 2020)
- 54The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 55Download a file from the "Downloads" section and save it to Windows 8 computer.
- 56Can I print on transparencies e.g. for overhead projectors?
- 57Print a web page from iPrint&Scan when using an Android™ mobile device.
- 58Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 59When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 60Set the Brother machine to prevent public access to certain features
- 61I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 62Toner Low
- 63Reset the Network Settings to the Factory Settings
- 64Print on envelopes, labels or thick paper from the MP Tray
- 65Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 66The printer status is Offline or Paused.
- 67Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 68Toner scatter or toner stain
- 69Replace Drum
- 70Colors are light or faint on the whole page
- 71I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 72Enable the Brother machine's network interface.
- 73Protect your Brother machine against unauthorised access over the network
- 74Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 75I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 76Printing/ Scanning with a mobile device
- 77What is Brother iPrint&Scan?
- 78The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 79Scan Unable xx
- 80Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 81Change the printer driver settings (Windows/macOS)
- 82My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 83Carry out calibration to improve the color density
- 84Size Error DX or Size Error 2-sided
- 85Drum !
- 86Cooling Down
- 87Out of Memory/Print Data Full
- 88The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 89What is the BRAdmin Professional software used for?
- 90Print the Network Configuration Report
- 91I can print but cannot scan via network. (For Windows)
- 92When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 93I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 94What driver package format is supported by my Linux distribution?
- 95Where can I download Brother iPrint&Scan application for Mac?
- 96Wireless setup is requesting a WPS PIN to complete the setup
- 97Install Presto!® PageManager® onto Windows 10.
- 98Delete print jobs from the print queue.
- 99Open the Control Panel (For Windows)
- 100Install the built-in drivers (For Windows 8 and Windows 10)