FAQs & Troubleshooting
![]() |
Latest |
145 Results
- 5113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 5306/04/2020Delete a network scanner entry. (Linux)
- 5406/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 5503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5829/10/2019Large characters are printed incorrectly. (Linux)
- 5929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6023/10/2019To install the printer driver easily using a tool. (Linux)
- 6112/06/2019Uninstall printer drivers (Linux)
- 6230/01/2019Print command (cupswrapper) (Linux)
- 6329/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 6429/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 6529/01/2019Command List of brscan. (Linux)
- 6629/01/2019Uninstall the scanner driver. (Linux)
- 6729/01/2019Uninstall Scan-key-tool. (Linux)
- 6824/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6924/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7024/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7124/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7220/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7309/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 7409/11/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 7508/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 7608/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 7708/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7808/11/2018Select Receive mode.
- 7917/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8019/09/2018When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8107/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8208/09/2016Unable to Scan / Scan Unable
- 8315/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 8408/06/2016Windows 10 Support Information
- 8531/03/2016Jam Inside
- 8631/03/2016Jam Tray
- 8725/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 8825/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8925/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9025/03/2016What is the difference between the toner cartridge and the drum unit?
- 9125/03/2016Can I use AirPrint with my Brother machine?
- 9225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9325/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 9425/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9525/03/2016Can I print from or scan to Android™ Smartphone?
- 9625/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9724/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 9824/03/2016Print Unable or Print Unable XX
- 9924/03/2016TONER ENDED
- 10024/03/2016Is my Brother machine compatible with third party print servers?