FAQs & Troubleshooting
![]() |
Popular |
130 Results
- 51Print command (cupswrapper) (Linux)
- 52I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 53I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 54I am unable to print from a client PC to a printer on a print server. (Linux)
- 55To install the printer driver easily using a tool. (Linux)
- 56Uninstall printer drivers (Linux)
- 57Firewall port requirements of the Scan Key Tool (Linux)
- 58Scan a document using Brother iPrint&Scan. (macOS only)
- 59I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 60I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 61When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 62Windows 10 Support Information
- 63I cannot save a file downloaded from the Brother support website (For Windows)
- 64Check the firmware version.
- 65How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 66A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 67"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
- 68"Offline" appears on the Status Monitor.
- 69Delete print jobs from the print queue.
- 70Install the built-in drivers (For Windows 8 and Windows 10)
- 71I can see some steam or moisture from the vents when printing.
- 72Open the "Scanners and Cameras" and Properties.
- 73What is the difference between the toner cartridge and the drum unit?
- 74Can I use AirPrint with my Brother machine?
- 75I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 76What is Toner Continue Mode?
- 77A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 78Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 79Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 80Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 81Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 82Scan a document and e-mail it as an attachment. (For Windows)
- 83Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 84Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 85The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 86Unable to Scan / Scan Unable
- 87I cannot print from my computer via USB.
- 88Change the printer driver settings (Windows/macOS)
- 89When I scan a document using ControlCenter, the scanned file size is too big.
- 90No Drum
- 91Print Unable or Print Unable XX
- 92Cartridge Error
- 93TONER ENDED
- 94No Toner
- 95The printer status is Offline or Paused.
- 96Is my Brother machine compatible with third party print servers?
- 97Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 98Scan and save a document in PDF format for Windows (Scan to File)
- 99Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 100Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)