FAQs & Troubleshooting
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139 Results
- 51Can my printer use TZ/TZe tapes?
- 52Where can I find my Brother printer's serial number?
- 53How to install Brother software on a computer not connected to the Internet
- 54I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 55I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 56(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 57How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 58I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 59How to open the Devices and Printers window
- 60I cannot save a file downloaded from the Brother support website (For Windows)
- 61P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 62A tape jam which cannot be cleared keeps occurring.
- 63The printer stops while printing a label.
- 64The label is not printed correctly.
- 65The screen ‘locks’, or the printer does not respond normally.
- 66I get an error message "System Error XX" / "Unable to use XX!".
- 67When I make a label with barcode, the error message "Check # of Digits Entered !" appears on the LCD.
- 68How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 69How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 70Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 71How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 72How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 73I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 74Error messages do not appear when using the USB connection of my printer.
- 75How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 76How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 77Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 78Which brands of Ni-MH rechargeable batteries do you recommend?
- 79"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 80Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 81The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 82How do I transfer label or slip templates?
- 83The fabric tape became detached after washing.
- 84Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 85I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 86Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 87What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 88What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 89The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 90The top and base layers of the laminated tape are misaligned.
- 91How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 92(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 93I connected multiple printers of the same model to one computer but can only print from one of them.
- 94How to delete the registry information and files related to the printer driver
- 95How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 96(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 97How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 98How to identify your Operating System (OS) for Windows or Mac
- 99The text cannot be printed as specified.
- 100How do I eliminate the margin from the start or end of my label when printing?