FAQs & Troubleshooting
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206 Results
- 1P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 2What Android™ mobile application can I use?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4I cannot print using a HSe cassette.
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 7I cannot print after updating the firmware or font data.
- 8Where can I find my Brother printer's serial number?
- 9I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10What is P-touch Library?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 13How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 14How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15I cannot print using FLe tape and get an error message.
- 16What iOS mobile application can I use?
- 17Power Supply
- 18I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 19High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 20The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 21Installing the LPR driver and CUPS wrapper driver (Linux®)
- 22How to install Brother software on a computer not connected to the Internet
- 23I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 24Using the Printer Setting Tool (for Mac)
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33How can I create a barcode label? (iPrint&Label)
- 34Using the Printer Setting Tool (for Windows)
- 35Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 36How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 37When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 38I cannot connect my machine to the wireless network.
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 41Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 42P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 43How to open the Devices and Printers window
- 44I connected the P-touch and my Android™ device and tapped [Print] on the device, but I cannot print.
- 45How do I connect the printer to my computer via Wi-Fi® using an access point?
- 46Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48P-touch Editor crashes when I open it on my Mac.
- 49I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 50Uninstalling the printer drivers (Linux®)