FAQs & Troubleshooting
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216 Results
- 1Power Supply
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3What Android™ mobile application can I use?
- 4Open LBX files created in P-touch Editor in Pro Label Tool
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6Where can I find my Brother printer's serial number?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 9Installing the software
- 10I cannot connect my machine to the wireless network.
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12I cannot print using FLe tape and get an error message.
- 13Where can I download the latest P-touch Editor for Mac?
- 14Where can I find the IP addresses of my computer and the printer?
- 15Where can I find the printer's network settings, such as IP address?
- 16Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 17Where can I download Brother iPrint&Label? (iPrint&Label)
- 18How do I transfer label templates with P-touch Transfer Express?
- 19Uninstalling the printer drivers (Linux®)
- 20P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 21How do I connect the printer to my computer via Wi-Fi® using an access point?
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25I cannot print using a HSe cassette.
- 26I cannot print after updating the firmware or font data.
- 27How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 28The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 31What iOS mobile application can I use?
- 32Using the Printer Setting Tool (for Mac)
- 33Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 34How can I connect my printer wirelessly?
- 35How do I update the firmware?
- 36Poor print quality when printing on narrow labels. (iPrint&Label)
- 37I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 38Can I use the app with my iPad? (iPrint&Label)
- 39How do I uninstall the printer driver?
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 42(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 48I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 50I cannot print LibreOffice documents in landscape orientation. (Linux®)