FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter papers
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8The printer status is Offline or Paused.
- 9(Video) Fill the ink tanks
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Check the Print Alignment from Your Brother Machine
- 12(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 13No Paper / No Paper Fed / No Paper Fed Again / No Paper Fed MPTray
- 14Printer Jam or Paper Jam
- 15Refill Ink
- 16I cannot print on a wireless (Wi-Fi) network (Mac)
- 17Other Problems
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Print using only the black ink tank when the Color tanks have run out.
- 20One or more of my colors are not printing (blank).
- 21Cannot Print XX or Print Unable XX
- 22I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 23Check ink level, then press [OK]
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Access Web Based Management
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28(Video) Set up your Brother machine
- 29Cover is Open
- 30Improve poor print quality.
- 31I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 32Configure Network Details Using the Control Panel
- 33Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 37What is Brother Web Connect?
- 38Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 39(Video) When I print photos, the color quality is not good.
- 40What is the recommended paper?
- 41Print the Network Configuration Report
- 42(Video) How to Email Print
- 43What driver package format is supported by my Linux distribution?
- 44Check the Print Quality
- 45(Video) Load Envelopes
- 46Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 47Clean the Print Head from Your Brother Machine
- 48Document Jam
- 49Add your Brother machine with AirPrint (macOS)
- 50Enable the Brother machine's network interface.