FAQs & Troubleshooting
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207 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2(Video) Fill the ink tanks
- 3(Video) How to Email Print
- 4(Video) Load A4/Letter papers
- 5Refill Ink
- 6How to use the PC-FAX.
- 7I cannot print full-page photos or images using Email Print.
- 8Load Paper in the Multi‑purpose Tray (MP Tray)
- 9The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12Change the Print Options to Improve Your Print Results
- 13(Video) Connect telephone line and power cords
- 14The printer status is Offline or Paused.
- 15Document Jam
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Reset the Network Settings to Factory Default
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20Check the Print Quality
- 21What is Brother iPrint&Scan?
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Printer Jam or Paper Jam
- 24I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 25I cannot connect my machine to a Windows 11 computer via USB.
- 26Configure and use PC-FAX (CUPS) (Linux)
- 27Configure Network Details Using the Control Panel
- 28When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 29How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 30Send a fax using PC-FAX with LPD/LPRng (Linux)
- 31To install the printer driver easily using a tool. (Linux)
- 32Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Open the Control Panel (For Windows)
- 36Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 37Printing/ Scanning with a mobile device
- 38How to identify your Operating System (OS).
- 39Out of Fax Memory
- 40When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 41Clean the Print Head from Your Brother Machine
- 42Can third party ink be used to refill the ink tanks?
- 43Reset Your Machine
- 44Uninstall the Brother Software and Drivers (Windows)
- 45Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 46I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 47Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 48Configure the Scan to Email Feature (Linux)
- 49Scan using XSane or GIMP (Linux)
- 50Important points for specifying the scan area (Linux)