FAQs & Troubleshooting
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299 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Load A3/Ledger paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Correct the Paper Feed to Clear Vertical Lines
- 6Check the Print Quality
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13Paper Jam
- 14Refill Ink
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Telephone Line Interference/VoIP.
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Other Problems
- 20Check the Print Alignment from Your Brother Machine
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Prevent Smudged Printouts and Paper Jams (Mac)
- 24Prevent Smudged Printouts and Paper Jams (Windows®)
- 25(Video) Set up your Brother machine
- 26One or more of my colors are not printing (blank).
- 27(Video) Fill the ink tanks
- 28What is Brother iPrint&Scan?
- 29Print using only the black ink tank when the Color tanks have run out.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Change the Print Setting Options When Having Printing Problems
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 33Print as a Poster (Windows®)
- 34(Video) Unpack your Brother machine
- 35The printer status is Offline or Paused.
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 38Create a Certificate Signing Request (CSR)
- 39The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 40Set up a Scan to Network Profile
- 41I still receive the error message "Paper Jam" after I removed the jammed paper.
- 42Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 43The edge of glossy paper is smudged.
- 44Out of Memory
- 45Improve poor print quality.
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Use voice mail on the same line as my Brother machine.