FAQs & Troubleshooting
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336 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5Document Jam
- 6Paper is Jammed inside the Machine
- 7Print on Both Sides of the Paper (Windows®)
- 8What is the default password for my Brother machine?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Send or Receive an Email Securely Using SSL TLS
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 14Paper is Jammed in the 2-sided Tray
- 15White lines down the page
- 16(Video) Replace the Toner Cartridge
- 17Send an Email with User Authentication
- 18Install a Certificate on Your Brother Machine
- 19Set up a Scan to Network Profile
- 202-sided Disable or 2-sided Disabled
- 21Toner Low or Prepare New Toner Cartridge
- 22I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 23I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Paper is Jammed in the Back of the Machine
- 26Paper is Jammed in the Paper Tray
- 27Paper is Jammed in the MP tray
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Set the Date and Time Using Web Based Management
- 31Change Memory Receive Options
- 32Configure LDAP Authentication Using Web Based Management
- 33Turn Setting Lock On
- 34Easy Scan to E-mail
- 35Load and Print Thick Paper and Labels Using the MP Tray
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38Reduce Printing Noise
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 41What is the Network Shared printing?
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44Drum !
- 45Reduce Toner Consumption
- 46Image skewed
- 47Use Universal Print (Windows)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49I get a TS error when trying to print on a wireless network.
- 50Update your machine's firmware using Brother iPrint&Scan (Android/iOS)