FAQs & Troubleshooting
Latest |
366 Results
- 124/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 327/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 404/07/2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 504/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 604/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 727/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 819/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 913/06/2024My Brother machine is unresponsive.
- 1005/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1128/05/2024Toner Low or Prepare New Toner Cartridge
- 1228/05/2024Drum End Soon
- 1322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1421/05/2024(Video) Save Scanned Data to a Folder as a PDF File
- 1529/03/2024(Video) Cannot Detect
- 1629/03/2024(Video) 2-sided Disable or 2-sided Disabled
- 1729/02/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1829/02/2024(Video) Enlarge or Reduce Copied Images
- 1929/02/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 2029/02/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 2129/02/2024(Video) Load Paper in the Paper Tray
- 2229/02/2024(Video) Reset Your Brother Machine
- 2329/02/2024(Video) Change the Language on the LCD
- 2429/02/2024(Video) Reset the Network Settings to the Factory Settings
- 2529/02/2024(Video) Print the Network Configuration Report
- 2629/02/2024(Video) Enable the Brother machine's network interface.
- 2729/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2829/02/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2929/02/2024(Video) Set up your Brother machine on a wireless network.
- 3029/02/2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 3114/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 3214/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3331/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3410/01/2024What is the default password for my Brother machine?
- 3504/01/2024Easy Scan to E-mail
- 3604/01/2024(Video) Replace the Toner Cartridge
- 3704/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 3804/01/2024(Video) Load A4/Letter paper
- 3904/01/2024(Video) Connect telephone line and power cords
- 4022/09/2023I cannot scan via network.
- 4125/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4223/08/2023Out of Memory
- 4326/07/2023Media Type Mismatch or Media Mismatch
- 4429/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4527/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 4608/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4901/06/2023Print both sides of paper or a booklet automatically
- 5001/06/2023Add your Brother machine with AirPrint (macOS)