FAQs & Troubleshooting
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360 Results
- 1(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Set Telephone Line Compatibility for Interference and VoIP Systems
- 4(Video) Load A4/Letter paper
- 5Set the F/T Ring Time (Fast Double-ring)
- 6(Video) Enable the Brother machine's network interface.
- 7(Video) Cannot Detect
- 8Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 9(Video) Unpack your Brother machine and install the toner cartridge
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11(Video) Paper is Jammed inside the Machine
- 12(Video) Paper is Jammed in the Paper Tray
- 13Gray background
- 14Replace Drum
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Cartridge Error
- 17Toner Low or Prepare New Toner Cartridge
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20(Video) Manual Feed
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Install a Certificate on Your Brother Machine
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 25How to identify your Operating System (OS).
- 26Choose the Correct Receive Mode
- 27Scan Unable XX
- 28(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29(Video) Paper is Jammed in the 2-sided Tray
- 30What is Distinctive Ring and how do I program it?
- 31What is the default password for my Brother machine?
- 32I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 33Send an Email Securely Using SSL/TLS
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Setting up the Web icon (Brother Web Connect) function.
- 38What is Toner Continue Mode?
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40(Video) 2-sided Disable or 2-sided Disabled
- 41Print both sides of paper or a booklet automatically
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Enlarge or Reduce Copied Images
- 44(Video) Enlarge or Reduce Copied Images
- 45Document Jam
- 46(Video) Reset Your Brother Machine
- 47Reset the Network Settings to the Factory Settings
- 48Set up a Brother machine and your mobile device on a wireless network
- 49Print Documents Securely Using SSL/TLS
- 50Install PaperPort™ 12SE / 14SE (Windows)