FAQs & Troubleshooting
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191 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3(Video) Unpack your Brother machine
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6Wrinkles or creases
- 7(Video) Replace Toner
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Jam Inside (With Video Instructions)
- 10I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 11Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 12Jam 2-sided
- 13Turn the Toner Save Mode on or off.
- 14Print both sides of paper or a booklet automatically
- 15Manual Feed
- 16(Video) Set up your Brother machine
- 17Smudges on printed pages (Poor fixing)
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Load paper in the paper tray
- 22Jam Tray (With Video Instructions)
- 23Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25White lines, bands or ribbing across the page
- 26Jam Rear (With Video Instructions)
- 27What is the recommended paper?
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Toner specks
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32How to identify your Operating System (OS).
- 33Self-Diagnostic
- 34Drum !
- 35Print on envelopes, labels, or thick paper from the manual feed slot.
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37What driver package format is supported by my Linux distribution?
- 38What kind of envelopes and labels are recommended for printing?
- 39Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 40Toner Low or Prepare New Toner Cartridge
- 41Lines across the page
- 42Image skewed
- 43I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 44Delete print jobs from the print queue.
- 45Open the Control Panel (For Windows)
- 46What is Toner Continue Mode?
- 47Select Receive mode.
- 48The printer status is Offline or Paused.
- 49When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 50Out of Memory