FAQs & Troubleshooting
Popular |
191 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3(Video) Replace Toner
- 4Document Jam (With Video Instructions)
- 5Jam Tray (With Video Instructions)
- 6Wrinkles or creases
- 7I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 8How to identify your Operating System (OS).
- 9Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 10What driver package format is supported by my Linux distribution?
- 11Jam Rear (With Video Instructions)
- 12Jam Inside (With Video Instructions)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14(Video) Unpack your Brother machine
- 15(Video) Connect telephone line and power cords
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Black toner marks across the page
- 18Black lines down the page
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22I cannot print from my computer via USB.
- 23The printer status is Offline or Paused.
- 24Curled or wavy
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 29The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 30Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 31Self-Diagnostic
- 32Copied images or documents appear lighter or darker than the original document.
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34My Brother machine has no power.
- 35In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38(Video) Update the Driver or Firmware for your Brother machine
- 39A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Load paper in the paper tray
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43Change the printer driver settings (Windows/macOS)
- 44Toner Low or Prepare New Toner Cartridge
- 45Size mismatch
- 46Scan a document in Windows 8 and Windows 10.
- 47Out of Memory
- 48What is Distinctive Ring and how do I program it?
- 49Envelope creases
- 50What is the recommended paper?