FAQs & Troubleshooting
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366 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4Why doesn't the machine answer when receiving a call?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8Can third party ink be used to refill the ink cartridges?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Delete print jobs from the print queue.
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12I still receive the error message "Paper Jam" after I removed the jammed paper.
- 13When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 14How do I know which receive mode to select?
- 15I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 16Paper Jam
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18I want to print using CUPS while keeping SELinux enabled. (Linux)
- 19I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Printing result in Windows Photo Viewer is light.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Printing/ Scanning with a mobile device
- 26What is Brother iPrint&Scan?
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29How to identify your Operating System (OS).
- 30Important points you need to confirm before configuring your Brother machine for a wireless network.
- 31Scan a document and open the scanned image with a graphics application (For Windows)
- 32Ink Absorber Full
- 33Low Temperature
- 34Glossy Paper does not feed correctly.
- 35Where can I find my Brother machine's serial number?
- 36When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 37Confirm that a FAX I sent was received correctly.
- 38How do I load paper?
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Configure and use the Scan Key Tool (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Important points for specifying the scan area (Linux)
- 43Uninstall Scan-key-tool. (Linux)
- 44Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 45Scan a document and e-mail it as an attachment. (For Windows)
- 46Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 47I'm having problems sending a fax overseas.
- 48Store a Speed Dial number from my Brother machine's Caller ID History.
- 49Is my Brother machine compatible with third party print servers?
- 50I cannot scan via USB. (Mac OS X)