FAQs & Troubleshooting
Popular |
372 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What is Brother iPrint&Scan?
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5How do I load paper?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Printer Locked
- 12The printer status is Offline or Paused.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16Store a Speed Dial number from my Brother machine's Caller ID History.
- 17No Paper Fed
- 18Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 19Can I print from or scan to Android™ Smartphone?
- 20Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 21What driver package format is supported by my Linux distribution?
- 22Replace Ink
- 23How do I load envelopes into my machine?
- 24Can third party ink be used to refill the ink cartridges?
- 25When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 26When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 27When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 28Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 29Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 30Is my Brother machine compatible with Windows Vista?
- 31Can I transfer faxes to the PC when my machine has a mechanical problem?
- 32Paper Jam
- 33I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Connect your Brother machine to your mobile device via a wireless router or access point.
- 36The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38Discover the MAC address of the Brother network card
- 39Wrong Paper Size
- 40I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 41Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 42When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 43Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 44Open the "Scanners and Cameras" and Properties.
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Unable to Print 7X