FAQs & Troubleshooting
Popular |
141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Set up your Brother machine
- 3The printer status is Offline or Paused.
- 4I cannot print using my Brother machine on a wired network (Windows/macOS)
- 5Check the Print Quality
- 6Delete print jobs from the print queue.
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Printer Jam or Paper Jam
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Wireless setup is requesting a WPS PIN to complete the setup
- 11Discover the MAC address of the Brother network card
- 12Set up your Brother machine on a wireless network (Windows/macOS)
- 13Change the Print Options to Improve Your Print Results
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15What is the default password for my Brother machine?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17I installed scan-key-tool, but it does not work. (Linux)
- 18Check the Print Alignment from Your Brother Machine
- 19Download a file from the "Downloads" section and save it to Windows 8 computer.
- 20How to identify your Operating System (OS).
- 21What is the default password for my BRAdmin or Web Based Management?
- 22Where can I find my Brother machine's serial number?
- 23Improve poor print quality.
- 24Replace Ink
- 25Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29Change the brscan5 scan settings using XSane (Linux)
- 30Clean the Paper Pick-up Rollers for Paper Tray #1
- 31In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33(Video) Print a long paper
- 34I cannot print full-page photos or images using Email Print.
- 35I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37I cannot print on a wireless (Wi-Fi) network (Mac)
- 38Install the Brother Mobile Connect application (for mobile device)
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Open the Control Panel (For Windows)
- 41Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 42Cannot Detect
- 43Verify if the Brother machine has a dial tone.
- 44No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 45Print the Network Configuration Report
- 46I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50How Brother inkjet printers measure remaining page yields