FAQs & Troubleshooting
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241 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Scan a document and save the scanned image to a folder on a local or network hard disk
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Ink
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Cannot Detect Ink Volume
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Cannot Detect
- 10Document Jam/too Long
- 11Paper Jam
- 12(Video) Load plain Letter/A4 paper
- 13I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Set up my Brother machine to forward the received faxes to another location.
- 16Wrong Paper Size
- 17Cover is Open
- 18What is Distinctive Ring and how do I program it?
- 19How do I adjust my Brother machine's tray use for copying and faxing?
- 20Delete print jobs from the print queue.
- 21Wrong Tray Setting or Wrong Tray Settings
- 22Unable to Scan AX
- 23Ink Absorber Full
- 24Ink Low
- 25No Paper Fed
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27I get a TS error when trying to print on a wireless network.
- 28Load paper in the paper tray #2
- 29After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 30Wrong Ink Color
- 31Paper tray not detected/ Paper tray #2 not detected
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Install Starter Ink
- 34Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 35Unable to Print 3X
- 36The printer status is Offline or Paused.
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Cannot print after a Windows 10 update (June 2020)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Connect your Brother machine to your mobile device via a wireless router or access point.
- 45(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Load photo paper
- 50Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.