FAQs & Troubleshooting
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242 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4ControlCenter3 displays a blank screen at startup (Windows)
- 5Load paper in the paper tray
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7What driver package format is supported by my Linux distribution?
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11Change the printer driver settings (Windows/macOS)
- 12Scan and save a document in PDF format (Scan to File)
- 13What is Distinctive Ring and how do I program it?
- 14How do I load envelopes into my machine?
- 15Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 16Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 17How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 20I cannot send a fax using PC-FAX (Windows 10)
- 21Command List of brscan. (Linux)
- 22I am unable to print from a client PC to a printer on a print server. (Linux)
- 23I want to print using CUPS while keeping SELinux enabled. (Linux)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 28How to identify your Operating System (OS).
- 29Locate files scanned with ControlCenter2 (For Macintosh)
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31No Paper Fed
- 32How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 33Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 34Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 35I'm using Macintosh. What is the PreScan option used for?
- 36Scan using XSane or GIMP (Linux)
- 37The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 40Uninstall printer drivers (Linux)
- 41Install FaceFilter Studio onto Windows 10.
- 42Windows 10 Support Information
- 43How do I know which side up my photo paper should be in the tray?
- 44When I print photos, the color quality is not good.
- 45Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 46Paper Jam
- 47Replace Ink
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50Cannot print after a Windows 10 update (June 2020)
