FAQs & Troubleshooting
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363 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3What is Brother iPrint&Scan?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from or scan to Android™ Smartphone?
- 9Adjust color settings by using the custom setting in the printer driver
- 10I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 11White streaks or bands appear down the page.
- 12Color around the edge of printing is incorrect.
- 13Nothing is printed on the page or some colors are missing.
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16What is the BRAdmin Professional software used for?
- 17Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 18Is my Brother machine compatible with Windows Vista?
- 19What kind of memory can I use?
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 24Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25Can I use voice mail on the same line as my Brother machine?
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 28How do I replace the belt unit?
- 29Can I print from DOS applications?
- 30What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 31Cannot print after a Windows 10 update (June 2020)
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Tips for copy/scanning and preventing document jams
- 35How do I improve the color density? (Print Calibration)
- 36ControlCenter3 displays a blank screen at startup (Windows)
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Can I use AirPrint with my Brother machine?
- 39Configure a cover page for PC-FAX.
- 40Which E-mail packages are compatible with ControlCenter3?
- 41How do I clear the message "Jam MP Tray" from the LCD display?
- 42Replace the drum unit.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 45I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 46Spots are printed at 75mm.
- 47How do I turn off/on the Toner Save Mode?
- 48White spots or hollow print appears.
- 49I cannot send a fax using PC-FAX (Windows 10)
- 50I cannot print using my Brother machine on a wireless network (Windows)