FAQs & Troubleshooting
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306 Results
- 1Replace Drum
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Smudges on printed pages (Poor fixing)
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6Use voice mail on the same line as my Brother machine.
- 7Jam 2-sided
- 8White streaks or bands down the page
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10The color of your printouts is not what you expected
- 11Cover is Open
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13Jam Inside
- 14Colored streaks or bands down the page
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16WT Box End Soon
- 17Load paper in the paper tray
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Document Jam
- 20Replace WT (waste toner) Box
- 21Replace Fuser
- 22Turn the Toner Save Mode on or off.
- 23Change the printer driver settings (Windows/macOS)
- 24No Tray
- 25No Toner
- 26Set the Brother machine to prevent public access to certain features
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Protect your Brother machine against unauthorised access over the network
- 31How do I know which receive mode to select?
- 32The printer status is Offline or Paused.
- 33Uneven density appears periodically across the page
- 34Clean the drum unit
- 35Print a document securely using the Secure Print feature (Windows)
- 36Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 37Colored lines across the page
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Log Access Error
- 40Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 41I keep getting the error message "Authenticate Err (Authentication error)".
- 42Discover the MAC address of the Brother network card
- 43Configure a cover page for PC-FAX.
- 44Registration or Registration failed.
- 45No Paper
- 46Manual Feed
- 47Print on both sides of the paper (2-sided/duplex Printing).
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).