FAQs & Troubleshooting
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324 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3Printouts have wrinkles.
- 4A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5Printouts are curled or wavy.
- 6Adjust color settings by using the custom setting in the printer driver
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8The toner does not fix to paper well. (Poor fixing)
- 9Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 10What is the recommended paper?
- 11Can I print from or scan to Android™ Smartphone?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Drums End Soon/ Drum End Soon(X)
- 14What can happen if the wrong paper is used in your machine.
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Scan and save a document in PDF format (Scan to File)
- 18Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 19Turn the Toner Save Mode on or off.
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Drum Error (Drum!)
- 22Why doesn't the machine answer when receiving a call?
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 28Belt End Soon
- 29WT Box End Soon
- 30The printer status is Offline or Paused.
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 33How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 34What is Distinctive Ring and how do I program it?
- 35Confirm that a FAX I sent was received correctly
- 36Reset the network settings to the factory default (video instructions available)
- 37Configure and use PC-FAX (CUPS) (Linux)
- 38Clean the LED head
- 39The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 40Configure and use the Scan to Network feature
- 41I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 42Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 43Configure a cover page for PC-FAX.
- 44The paper is skewed when it's printed.
- 45No Waste Toner
- 46Transfer faxes to the PC when my machine has a mechanical problem
- 47Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 48When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 49Jam Inside
- 50What is MFL-Pro Suite Software?