FAQs & Troubleshooting
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363 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Can I print from or scan to Android™ Smartphone?
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Jam Inside
- 5Curled or wavy
- 6Jam Tray 1 / Jam Tray 2
- 7Cannot print after a Windows 10 update (June 2020)
- 8Pre-Required Procedures (Linux)
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Wireless setup is requesting a WPS PIN to complete the setup
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Print Unable or Print Unable XX
- 13Envelope creases
- 14When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16The printer status is Offline or Paused.
- 17Can I use voice mail on the same line as my Brother machine?
- 18Document Jam
- 19Jam Rear
- 20Replace Drum
- 21All black
- 22What is Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25Wrinkles or creases
- 26Delete a network scanner entry. (Linux)
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Enable the Brother machine's network interface.
- 29Duplex (two-sided) scan
- 30Replace Laser
- 31Print both sides of paper or a booklet automatically
- 32Cover is Open
- 33Jam Duplex
- 34Jam MP Tray
- 35Black toner marks across the page
- 36I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 37To install the printer driver easily using a tool. (Linux)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 39Open the Control Panel (For Windows)
- 40I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42I installed scan-key-tool, but it does not work. (Linux)
- 43Command List of brscan. (Linux)
- 44When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 45Protect your Brother machine against unauthorised access over the network
- 46Delete print jobs from the print queue.
- 47What is AirPrint?
- 48Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 49Fuser Error or Self-Diagnostic
- 50Make my copied images lighter or darker.