FAQs & Troubleshooting
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290 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Scan and save a document in PDF format (Scan to File)
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5Change the quality of the faxes I send (Fax Resolution).
- 6How do I clean white or black spots on printed documents?
- 7How can I improve poor print quality ?
- 8I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 11The paper is skewed when it's printed.
- 12How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 13I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 14Protect your Brother machine against unauthorised access over the network
- 15Delete print jobs from the print queue.
- 16How to identify your Operating System (OS).
- 17The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 20When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22Load envelopes, labels, or thick paper into the manual feed slot.
- 23Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 24Does NC-2200w work with Windows Vista?
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26"Paper Jam Rear" error appears on the LCD. What should I do?
- 27I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 28What is the BRAdmin Professional software used for?
- 29I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 30Firewall port requirements of the Scan Key Tool (Linux)
- 31I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 32Replace the drum unit.
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What is the Network Shared printing?
- 36The printer status is Offline or Paused.
- 37The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39Can I set my Brother machine to forward the faxes I receive to another location?
- 40I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 41How can I change the print resolution?
- 42What are the recommended specifications for the paper I should use on my product?
- 43"Document Jam" error appears on the LCD. What should I do?
- 44Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 45When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 46Printing on thick paper or transparencies.
- 47I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 48I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 49What can happen if the wrong paper is used in your machine.
- 50The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
