FAQs & Troubleshooting
Popular |
278 Results
- 1My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 4Pre-Required Procedures (Linux)
- 5How do I load legal size paper in the paper tray?
- 6Does NC-2200w work with Windows Vista?
- 7How do I clean white or black spots on printed documents?
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 10Cannot print after a Windows 10 update (June 2020)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 13Can I print from or scan to Android™ Smartphone?
- 14I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 15Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 16I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 17When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 18How do I know the current network configuration?
- 19I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 20I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25The printer status is Offline or Paused.
- 26Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 27Scan and save a document in PDF format (Scan to File)
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 30"Paper Jam Tray" error appears on the LCD. What should I do?
- 31I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 32Printing on thick paper or transparencies.
- 33What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 34My FAX/MFC will not Dial. Why?
- 35I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 38How do I factory reset the print server?
- 39I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 40I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44Delete print jobs from the print queue.
- 45The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 46I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 47Change the quality of the faxes I send (Fax Resolution).
- 48The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 50I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?