FAQs & Troubleshooting
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304 Results
- 51I am unable to print from a client PC to a printer on a print server. (Linux)
- 52Send a fax using PC-FAX with LPD/LPRng (Linux)
- 53I want to print using CUPS while keeping SELinux enabled. (Linux)
- 54Firewall port requirements of the Scan Key Tool (Linux)
- 55Windows 10 Support Information
- 56Delete print jobs from the print queue.
- 57I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 58Change the printer driver settings (Windows/macOS)
- 59The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 60Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 61Why doesn't my Brother machine have a dial tone?
- 62Scan multiple pages into one file instead of each scan being saved as a separate file.
- 63How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 64I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 65Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 66My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 67I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 68I cannot feed the paper from the Photo Paper Tray.
- 69When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 70Scan a document using "Scanner and Camera Wizard" in Windows XP
- 71Uninstall the drivers. (Mac OS X 10.5)
- 72Improve poor print quality.
- 73Is there any way to reduce Ink consumption?
- 74Why doesn't the machine answer when receiving a call?
- 75I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 76I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 77I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 78When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 79When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 80I'm using Windows and the print speed is too slow. What can I do?
- 81Why can't I print when an ink cartridge is empty?
- 82Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 83Configure and use PC-FAX (CUPS) (Linux)
- 84Configure the Scan to Email Feature (Linux)
- 85The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 86I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 87I get a TS error when trying to print on a wireless network.
- 88Use the Network Connection Repair Tool (Windows)
- 89Open the Control Panel (For Windows)
- 90A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 91Why does the "No Response/Busy" message appear on my Brother machine?
- 92Do I need a telephone line to send and receive faxes with my Brother machine?
- 93When I scan a document using ControlCenter, the scanned file size is too big.
- 94I cannot scan via USB. (Mac OS X)
- 95I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 96When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 97Change the user interface of ControlCenter3
- 98When printing from my Apple Mac OS X, the print is coming out mirrored.
- 99How do I set up my Brother machine's built-in Message Center?
- 100I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?