FAQs & Troubleshooting
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281 Results
- 51Windows 7 Support Information
- 52Why doesn't my Brother machine have a dial tone?
- 53I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 54I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 55I cannot scan via USB. (Mac OS X)
- 56I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 57I updated the Web BRAdmin and cannot enable the logging function.
- 58Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 59When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 60Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 61I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 62I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 63When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 64Scan a document from a Windows Vista application
- 65I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 66I am having issues with the paper feed. What can I do?
- 67Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 68I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 69Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 70How do I program the date and time?
- 71How can I improve poor print quality?
- 72The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 73I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 74What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 75The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 76Uninstall the drivers (Windows)
- 77I'm using Windows®. Print speed is too slow. What can I do?
- 78While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 79Configure the Scan to Email Feature (Linux)
- 80When I print images, the quality is not good (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82Print command (LPR) (Linux)
- 83I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 84I installed scan-key-tool, but it does not work. (Linux)
- 85Command List of brscan. (Linux)
- 86Delete a network scanner entry. (Linux)
- 87Important points for specifying the scan area (Linux)
- 88Uninstall the scanner driver. (Linux)
- 89Configure scan settings without administrator privileges (Linux)
- 90Print command (cupswrapper) (Linux)
- 91All print jobs are aborted and nothing is printed. (Linux)
- 92Open the "Scanners and Cameras" and Properties.
- 93I cannot print from my computer via network. (For Macintosh)
- 94I cannot print from my computer via network. (For Windows)
- 95I can print but cannot scan via network. (For Macintosh)
- 96Verify if the Brother machine has a dial tone
- 97Scan a document from the Windows Vista Photo Gallery
- 98When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 99I cannot use the "Modules Update" button on Web BRAdmin.
- 100I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.