FAQs & Troubleshooting
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187 Results
- 1What driver package format is supported by my Linux distribution?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I print from or scan to Android™ Smartphone?
- 4When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 5I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6Functions supported in the Windows 7 built-in drivers
- 7When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 8When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 9Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 10How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 11To install the printer driver easily using a tool. (Linux)
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 13I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 14Configure and use the Scan Key Tool (Linux)
- 15Scan using XSane or GIMP (Linux)
- 16Configure scan settings without administrator privileges (Linux)
- 17Print command (cupswrapper) (Linux)
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19I want to print using CUPS while keeping SELinux enabled. (Linux)
- 20Uninstall printer drivers (Linux)
- 21Windows 10 Support Information
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23How to identify your Operating System (OS).
- 24Do I need a telephone line to send and receive faxes with my Brother machine?
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 26Change the printer driver settings (Windows/macOS)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 29How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 30Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 31I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 34How do I clear the message "MFC is Busy" or "Connect Failure"?
- 35How do I replace the Ink Cartridge?
- 36What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 37What is the "Station ID" and how do I set it?
- 38I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 39When trying to print from Mac OS® X the print queue is stopped.
- 40When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 41I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 42Why can't I print when an ink cartridge is empty?
- 43I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 44I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Install the built-in drivers (For Windows 8 and Windows 10)