FAQs & Troubleshooting
![]() |
Popular |
257 Results
- 1What driver package format is supported by my Linux distribution?
- 2Scan and save a document in PDF format (Scan to File)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 5One or more of my colors are not printing (blank). What can I do?
- 6The printer status is Offline or Paused.
- 7Stop my Brother machine from automatically redialing a number.
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 10Pre-Required Procedures (Linux)
- 11The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 12Can I use AirPrint with my Brother machine?
- 13Delete numbers stored in my Brother machine's Caller ID History.
- 14Can I print from or scan to Android™ Smartphone?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 17Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 18How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 19Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 20Where is the USB port on the machine?
- 21Paper Jam
- 22The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 23How do I load envelopes into my machine?
- 24The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 27When I print photos, the color quality is not good.
- 28When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34Uninstall printer drivers (Linux)
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36ControlCenter3 displays a blank screen at startup (Windows)
- 37Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 38The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 39The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 40Locate files scanned with ControlCenter2 (For Macintosh)
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42Change the printer driver settings (Windows/macOS)
- 43Verify if the Brother machine has a dial tone
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45Where can I get FaceFilter Studio and what can I do with this application?
- 46Is my Brother machine compatible with Windows Vista?
- 47I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 48Forward a fax to another fax machine when my machine has a mechanical problem.
- 49Can I confirm that the FAX was sent correctly?
- 50When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?