FAQs & Troubleshooting
Popular |
237 Results
- 1How do I print on an envelope?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printer status is Offline or Paused.
- 4When I print, the pages are smudged with ink. What should I do?
- 5Install the built-in drivers (For Windows 8 and Windows 10)
- 6Pre-Required Procedures (Linux)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 9How do I clear Machine Error 46?
- 10Can I use voice mail on the same line as my Brother machine?
- 11One or more of my colors are not printing (blank). What can I do?
- 12Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 13Clear the message "Awaiting Redial"
- 14I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 15The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 17Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 18I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 19When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 20I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 22Can I confirm that the FAX was sent correctly?
- 23I'm using Macintosh®. What are the settings in the Scanner window used for?
- 24Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 25What driver package format is supported by my Linux distribution?
- 26Uninstall the scanner driver. (Linux)
- 27Do I need a telephone line to send and receive faxes with my Brother machine?
- 28Can I print from or scan to Android™ Smartphone?
- 29"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 30When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 31Clear the paper jam or printer jam.
- 32The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 33How do I clear the message "MFC is Busy" or "Connect Failure"?
- 34How do I clean the Scanner to improve the copy or fax quality?
- 35How can I improve poor print quality?
- 36I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39Large characters are printed incorrectly. (Linux)
- 40When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 41Important points for specifying the scan area (Linux)
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43ControlCenter3 displays a blank screen at startup (Windows)
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Open the "Scanners and Cameras" and Properties.
- 46How to identify your Operating System (OS).
- 47The edge of glossy paper is smudged.
- 48The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 49"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 50I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?