FAQs & Troubleshooting
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212 Results
- 1(Video) Load A5 long edge paper
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6Can I print from or scan to Android™ Smartphone?
- 7(Video) Load A5 short edge/A4/Letter paper
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Wireless setup is requesting a WPS PIN to complete the setup
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Print Unable or Print Unable XX
- 13Load paper in the paper tray
- 14Can I use AirPrint with my Brother machine?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Replace Drum
- 23Replace Toner
- 24Change the printer driver settings (Windows/macOS)
- 25I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27(Video) Unpack your Brother machine
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Clean the Drum Unit.
- 31Turn the Toner Save mode on or off
- 32Black lines down the page
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39What driver package format is supported by my Linux distribution?
- 40Set up your Brother machine on a wireless network.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43I can see some steam or moisture from the vents when printing.
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47Send a PC-FAX
- 48TONER ENDED
- 49No Toner
- 50The printer status is Offline or Paused.