FAQs & Troubleshooting
![]() |
Latest |
163 Results
- 125/06/2025What Android™ mobile application can I use?
- 203/04/2025Can I directly operate my printer from a self-developed application software and print a label?
- 303/04/2025How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 406/02/2025What kinds of software or functions are available for this printer?
- 524/01/2025A security warning appears when accessing Web Based Management via HTTPS.
- 628/11/2024I cannot install the printer driver or print in Windows 11.
- 727/09/2024Where can I find my Brother printer's serial number?
- 817/09/2024How do I uninstall the printer driver?
- 919/08/2024How to identify the printer's firmware version
- 1019/08/2024How do I transfer label or slip templates?
- 1123/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1230/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1330/05/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1430/05/2024(Video) When I print many continuous labels, part of the label data is printed twice.
- 1530/05/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1630/05/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1730/05/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1830/05/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1930/05/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2030/05/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2130/05/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2230/05/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2330/05/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2404/03/2024How to set the Cutter
- 2504/03/2024How to set the Head Unit
- 2604/03/2024How to set the Peeler
- 2704/03/2024Print free-length labels with the set length (Linux®)
- 2804/03/2024Adding a custom media size for continuous roll (Linux®)
- 2904/03/2024How to use the Paper Size Setup (for Windows)
- 3004/03/2024Using the Device Settings (for Windows)
- 3104/03/2024Can I print out the printer settings?
- 3204/03/2024When printing using the RD roll, the print is out of alignment.
- 3304/03/2024The media cannot be fed to the beginning of a label.
- 3404/03/2024How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 3504/03/2024What do the indicator lights mean?
- 3604/03/2024How do I clean my printer?
- 3704/03/2024How do I install/change the RD roll?
- 3804/03/2024Labels are jammed in the machine or are not ejected correctly after printing.
- 3908/02/2024The print result does not improve even if I adjust the print density.
- 4019/01/2024I cannot print after updating the firmware or font data.
- 4109/01/2024How to set the Platen Roller
- 4218/10/2023How to open the Devices and Printers window
- 4318/10/2023How to identify your Operating System (OS) for Windows or Mac
- 4418/10/2023Printing is not possible. (USB connection)
- 4512/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 4612/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4712/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4812/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 4912/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 5012/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)