FAQs & Troubleshooting
 |
Popular |
163 Results
- 1The power button does not light up.
- 2How do I install/change the RD roll?
- 3Which interface can I use?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to set the Cutter
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7Printing is not possible. (USB connection)
- 8I cannot install the printer driver or print in Windows 11.
- 9When I print a long label or many labels continuously, printing suddenly stops.
- 10I cannot print after updating the firmware or font data.
- 11When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 12A security warning appears when accessing Web Based Management via HTTPS.
- 13How to set the Peeler
- 14Where can I find my Brother printer's serial number?
- 15How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 16How to use the Paper Size Setup (for Windows)
- 17What Android™ mobile application can I use?
- 18How do I switch to and use the mass storage mode?
- 19How do I uninstall the printer driver?
- 20How do I clean my printer?
- 21How do I transfer label or slip templates?
- 22The Printer Setting Tool does not start.
- 23Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 24How to install Brother software on a computer not connected to the Internet
- 25How to identify the printer's firmware version
- 26The media cannot be fed to the beginning of a label.
- 27The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 28How to delete the registry information and files related to the printer driver
- 29The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 33How to set the Head Unit
- 34How to set the Platen Roller
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 36I cannot print from the client computer to the printer on the print server. (Linux®)
- 37Using P-touch Template Settings
- 38Installing the software (for Windows)
- 39How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 41I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 42The printing position shifts vertically or horizontally. (Linux®)
- 43I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 44Uninstalling the printer drivers (Linux®)
- 45Adding a custom media size for continuous roll (Linux®)
- 46Creating a label with OpenOffice (Linux®)
- 47Can I set a different media width when using an OpenOffice template? (Linux®)
- 48Installing a CA certificate
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50How to open the Devices and Printers window
