FAQs & Troubleshooting
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161 Results
- 1How to set the Cutter
- 2How do I install/change the RD roll?
- 3How to set the Head Unit
- 4I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 5Which interface can I use?
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15Labels are jammed in the machine or are not ejected correctly after printing.
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 18How to set the Platen Roller
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20(Video) When I print many continuous labels, part of the label data is printed twice.
- 21How do I clean my printer?
- 22How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24A security warning appears when accessing Web Based Management via HTTPS.
- 25The print result does not improve even if I adjust the print density.
- 26How do I transfer label or slip templates?
- 27Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30What is the Label List? (P-touch Editor 5.x for Windows)
- 31Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 32I cannot print after updating the firmware or font data.
- 33Where can I find my Brother printer's serial number?
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Printing is not possible. (USB connection)
- 36The power button does not light up.
- 37My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 38The Printer Setting Tool does not start.
- 39Creating a label with GIMP (Linux®)
- 40Using the Device Settings (for Windows)
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42How do I switch to and use the mass storage mode?
- 43I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 44How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 47How to set the Peeler
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)