FAQs & Troubleshooting
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150 Results
- 1Installing the software (for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How do I install/change the RD roll?
- 5How to set the Cutter
- 6I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 7How do I transfer label or slip templates?
- 8The Printer Setting Tool does not start.
- 9How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 10The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14How to set the Peeler
- 15How to set the Platen Roller
- 16The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 19How do I transfer label templates with P-touch Transfer Express?
- 20The power button does not light up.
- 21A security warning appears when accessing Web Based Management via HTTPS.
- 22Uninstalling the printer drivers (Linux®)
- 23Adding a custom media size for continuous roll (Linux®)
- 24Creating a label with OpenOffice (Linux®)
- 25Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 26How to install Brother software on a computer not connected to the Internet
- 27How to open the Devices and Printers window
- 28Using the Printer Setting Tool (for Windows)
- 29Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 30I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32How do I clean my printer?
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35What is the Label List? (P-touch Editor 5.x for Windows)
- 36When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 37How to use the Numbering function (P-touch Editor 5.x for Windows)
- 38I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 39All print jobs have been cancelled and nothing can be printed. (Linux®)
- 40I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 41How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 44How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver or print in Windows 11.
- 49I cannot print after updating the firmware or font data.
- 50Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.