FAQs & Troubleshooting
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114 Results
- 1How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 7Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 8I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10The paper settings specified from the server computer are not reflected on the client computer.
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 14Creating a label with GIMP (Linux®)
- 15The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 16I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 17What Android™ mobile application can I use?
- 18I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 19"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 20How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 21How do I uninstall the printer driver?
- 22How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 23How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 26I cannot print from the client computer to the printer on the print server. (Linux®)
- 27The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 28I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 29Creating a label with OpenOffice (Linux®)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How to delete the registry information and files related to the printer driver
- 32How do I install/change the RD roll?
- 33What is the Label List? (P-touch Editor 5.x for Windows)
- 34How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 35When I print a long label or many labels continuously, printing suddenly stops.
- 36How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 40All print jobs have been cancelled and nothing can be printed. (Linux®)
- 41I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 42Are there any drivers available for FreeBSD? (Linux®)
- 43I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 44I cannot print from RedHat or CentOS. (Linux®)
- 45Large characters are printed incorrectly. (Linux®)
- 46Disable or reconfigure SELinux. (Linux®)
- 47Where can I find my Brother printer's serial number?
- 48Using Web Based Management
- 49Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 50What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)