FAQs & Troubleshooting
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127 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I reset network setting?
- 3How do I transfer label or slip templates?
- 4How to identify your Operating System (OS) for Windows or Mac
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How do I connect the printer to my computer via Wi-Fi®?
- 7What Android™ mobile application can I use?
- 8What iOS mobile application can I use?
- 9When printing using the RD roll, the print is out of alignment.
- 10When I print a long label or many labels continuously, printing suddenly stops.
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How to open the Devices and Printers window
- 13How to delete the registry information and files related to the printer driver
- 14I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 15How to identify the printer's firmware version
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17How do I install/change the RD roll?
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19Printing is not possible. (USB connection)
- 20Using the Device Settings (for Windows)
- 21How to share your printer in Windows 7 in a network-shared environment.
- 22When I print many continuous labels, part of the label data is printed twice.
- 23What do the indicator lights mean?
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How can I connect the printer to my mobile device via Wi-Fi® ?
- 28Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 31How do I transfer templates or other data from the computer to the printer?
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 34What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 35How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41I cannot print from the printer in a network-shared environment.
- 42How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44Where can I find my Brother printer's serial number?
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 47Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 48I connected multiple printers of the same model to one computer but can only print from one of them.
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)