FAQs & Troubleshooting
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225 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5Installing the software
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7How do I install/change the label roll?
- 8I cannot connect my printer to the wireless network with WPS when using WPA3.
- 9I got an error while installing the printer driver. (Linux®)
- 10How do I connect the printer and my mobile device via Bluetooth®?
- 11What Android™ mobile application can I use?
- 12The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 13Using the Printer Setting Tool (for Windows)
- 14P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 15How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 162-color Printing is not possible.
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 21How do I uninstall the printer driver?
- 22What kind of paper can I use for Print Service Plugin?
- 23How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26Using the Printer Setting Tool (for Mac)
- 27How can I create a barcode label? (iPrint&Label)
- 28How can I connect my printer wirelessly?
- 29Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 30If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 31Can I directly operate my printer from a self-developed application software and print a label?
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34The paper settings specified from the server computer are not reflected on the client computer.
- 35Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37Labels are jammed in the machine or are not ejected correctly after printing.
- 38The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 39My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 40P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 41How to print a label using AirPrint (For Mac)
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43(Video) Small characters or thin lines are printed faintly.
- 44Using the Device Settings (for Windows)
- 45P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 46Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 47Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 48How do I switch to and use the mass storage mode?
- 49How to delete the registry information and files related to the printer driver
- 50How to identify your Operating System (OS) for Windows or Mac