FAQs & Troubleshooting
Latest |
181 Results
- 5120/01/2023What are the cleaning sheets for? When do I use them?
- 5210/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5313/10/2022Where can I download the latest P-touch Editor for Mac?
- 5404/10/2022I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 5528/06/2022How to install Brother software on a computer not connected to the Internet
- 5618/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5709/05/2022How do I print labels distributed to multiple printers?
- 5802/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5926/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6026/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6118/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6211/04/2022The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 6331/03/2022How to delete the registry information and files related to the printer driver
- 6428/03/2022I cannot print.
- 6528/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6628/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6707/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 6816/02/2022How can I print using Portrait? (iPrint&Label)
- 6916/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7017/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 7117/01/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 7209/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7309/12/2021Using the Printer Setting Tool (for Windows)
- 7409/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 7509/12/2021How do I transfer label templates with P-touch Transfer Express?
- 7626/10/2021P-touch Editor crashes when I open it on my Mac.
- 7703/08/2021Small characters or thin lines are printed faintly.
- 7813/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7923/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 8027/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8129/10/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 8226/10/2020Using the Device Settings (for Windows)
- 8322/10/2020How can I print data directly from Access 2010?
- 8421/10/2020How can I reset the printer?
- 8520/10/2020Using the Printer Setting Tool (for Mac)
- 8616/10/20202-color Printing is not possible.
- 8715/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8813/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 8913/10/2020The power turns off automatically.
- 9007/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 9107/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 9204/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9314/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9409/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9503/07/2020Installing the software
- 9604/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9719/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9819/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9919/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 10018/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)